QUESTIONS FRÉQUEMMENT POSÉES
Je ne trouve pas la couleur de ma voiture sur votre site.
Je ne trouve pas la couleur de ma voiture sur votre site. Si vous ne trouvez pas la couleur de votre voiture, vous pouvez nous contacter en utilisant le formulaire de contact sur notre page de contact. N’oubliez pas d’écrire la marque, le code de couleur et le nom de la couleur de votre véhicule dans le champ de description du formulaire, nous essaierons de trouver la couleur de votre voiture et nous vous écrirons dès que possible.
Est-ce que le retouche peinture Paint2Fix endommage ma voiture ?
Le stylo de retouche peinture Paint2Fix n’endommage pas votre voiture, si vous souhaitez retoucher une zone précédemment peinte, nous ne pouvons pas garantir, parce que nous ne connaissons pas la qualité du travail de peinture, mais vous pouvez expérimenter dans une petite zone de cette zone.
Puis-je corriger si je fais une erreur ?
Avec une solution de mélange spécialement produite et brevetée, vous pouvez enlever la peinture de la zone que vous avez retouchée et recommencer.
Quand ma commande me parvient ?
L’ordre de fabrication est accepté dès que votre commande est approuvée, il est livré à la société de transport dans un délai de deux jours au plus tard. Le délai de livraison est de 2 à 4 jours ouvrable selon votre pays.
Remboursement & Retour
Pour les retours, vous devez nous renvoyer le produit dans les 14 jours suivant votre réception. Nous remboursons votre argent une fois que le produit nous est parvenu. Pour pouvoir effectuer un remboursement, la peinture et les autres produits auxiliaires contenus dans l’emballage du produit doivent nous parvenir complètement et d’un état inutilisé.
GENERAL QUESTIONS (English)
An OEM (Original Equipment Manufacturer) code is the series of letters and or numbers that make up a formulation code. The code is then entered into the formulation computer that brings up the exact paint mix formulation for that specific vehicle.
Yes! The Paint2Fix® product works perfectly well at stone chips and small scratches and will also dramatically improve scuffs.
Whilst the product is very good it is not a absolute cure for all damage and it is important that you read the information below on its limitations. If you are at all unsure please contact us by email: [email protected] we will be happy to assist you.
It is important to completely wash and clean the area you are going to repair and remove any remaining polish or wax that could be present within the damaged area. You can remove wax/polish by using the Paint2Fix blending solution provided or white spirits/alcohol wipes. The paint does not adhere well to polish or wax so this is important.
The Paint2Fix system has a specially patented and formulated lacquer within the paint that removes the need for this procedure. Additionally normal hand applied clear coats as used with a conventional touch up paint change the tone of the color leaving the repair even more visible.
Yes the Paint2Fix system has a specially patented and formulated additive that solidifies the paint once it has cured. The curing period is in the region of four weeks depending on weather conditions.
You can use a jet washer to clean your car straight away however we recommend that you try and avoid the repaired area until it has fully cured. Curing takes around one week.
No, Not right away! When a car has just been painted the paintwork is soft and requires time to solidify. After one month following painting it is safe to use Paint2Fix.
No, due to the vast selection of colors available we make each paint to order on a daily basis so it is completely new for the customer and to maximize shelf life.
The shelf life of the Paint2Fix paint is three plus years and the Paint2Fix blending solution is two years.
No the Paint2Fix Blending Solution will only work with the specially formulated Paint2Fix paint.
Yes you can use Paint2Fix on rusted bodywork to cover over the damaged area successfully. Please note that the Paint2Fix paint is NOT a rust inhibitor and the paint could rise after a period of time due to the moisture within the damaged area.
Yes Paint2Fix is suitable for use on classic cars. Cars painted pre 1970 will have been painted in a Cellulose paint that is very soft and whilst the Paint2Fix paint can be used the Paint2Fix blending solution can affect the paintwork as this type of paint is very soft and it is not recommended. Most classic / vintage cars have generally been repainted in modern paint so this is not applicable.
Yes we can. If you have a car, light aircraft or boat that you do not have the color code then if you could supply us with a panel or paint part we can match to it. Please contact us to discuss this.
Deep narrow scratches that are down to the paint or primer can be fixed with Paint2Fix. It is important during the Paint2Fix blending solution step to apply very light pressure on the cloth so as to not remove excessive paint from the scratch.
When cars are painted they are finally sprayed with a clear coat lacquer to create a protective shield to the paint as well as giving it a shine. If the vehicle is lightly scratched in the clear coat it can look far worse than it really is as the clear coat lacquer will go opaque / white in colour. In many cases you can either use a rubbing compound or take the car to a body shop where they will use a buffing machine to remove this damage. In cases where the damage cannot be removed by a rubbing compound you can carefully apply a small quantity of paint into the damaged area and then remove the excess with the Paint2Fix polish which has a mild rubbing compound in it.
The Paint2Fix system will NOT work well on this type of damage due to the amount of paint that has been removed and in this instance the vehicle should be taken to a body shop for the panel to be repaired and sprayed.
Whilst the Paint2Fix system will not make an invisible repair on this type of damage it can go a long way in masking it.
Heavily keyed paint work is difficult to repair and where the car has been vandalised down the side with a very long key mark it is recommended that you take the car to a body shop. However if you wish to mask the damage you can use the kit to achieve this, however it will not be an invisible repair and will still be noticeable.
Stone Chip Repair
Road Rash is where the vehicle’s paint work has been peppered by stones causing a large quantity of stone chips.
As road rash is in a concentrated area you can quite simply smear the special paint all over the damaged area and then remove the excess paint with the Paint2Fix blending solution.
The applied newly applied paint is not removed as the chemicals very gently remove only a very small cross section of paint at a time. However if you were to apply an excessive amount of the solution and apply excessive pressure to the cloth you can remove the paint you have applied making the product very safe and risk free.
Yes the system will work on deep stone chips, however you will have to build up the paint in layers to achieve a good level. This can be done by either building up in layers or applying a large blob of paint and then letting it dry and then blending it down with the solution.
The vast majority of chips are not visible after painting unless you are very close to the bodywork and looking for them. When inspecting the car from a normal distance of over one metre the damage will be very hard to see and in some cases invisible. Please read our testimonials from customers that have written to us to get a good understanding of this. Please keep in mind that whilst the Paint2Fix product is extremely effective as a cosmetic repair it will not achieve the same result as would be achieved by removing all the paint and respraying as carried out by a professional body shop.
Colours and Colour Matching
Paint2Fix works especially well on dark and solid colors including metallic paint. When using Silver and Gold metallic paint there can be some shade variation due to the metallic particles within the paint which can cause the applied paint to be darker in some light conditions.
Yes. Whilst this is the most difficult finish due to the complexity of the paint we have achieved very good results with our paint system. In the case of Tri colors the kit comes with two paints so as achieve the most original finish.