Can I ask a private question instead of publishing it here?
Yes. Use the contact page for questions involving your order, address or other personal information. Questions submitted to this section are reviewed for public publicati...
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From finding your paint code to getting ready for your repair. Find clear answers from the Paint2Fix team.
Ask a questionEvery good repair starts with a good question.
COLOR MATCHING / APPLICATION / KIT ADVICEYes. Use the contact page for questions involving your order, address or other personal information. Questions submitted to this section are reviewed for public publicati...
Contact support privately with your order number and a description of the condition on arrival. Keep the packaging and follow the team’s guidance. Do not post personal de...
Review the delivery information shown for your destination during checkout and on the site’s delivery pages. Available options can depend on the destination. Contact supp...
Contact support as soon as you notice the issue and provide your order details privately. Whether a change is possible depends on the order’s progress. Do not assume a pu...
Contact our support team through the contact page and provide your order number privately. This helps the team locate the order. Do not publish your order number, deliver...
Follow the storage information and safety labeling supplied with the kit. Keep containers securely closed and out of reach of children and pets. Retain the original label...
Pause before adding more paint, sanding or using a solvent. Check the product instructions and describe the issue to our team, including the paint code and the steps you...
Avoid wiping or working the paint while it is still vulnerable. Check your product instructions and contact our team with the timing and conditions of the repair. The nex...
Use the waiting period and aftercare advice provided with the paint. A surface that appears dry may still be curing. If your wax or coating has its own preparation requir...
Follow the product’s instructions about curing and polishing. Polishing too early or using an unsuitable abrasive can disturb a repair. Do not add a polishing step unless...
Allow the repair to cure according to the product instructions before washing. Do not direct a pressure washer at a fresh or vulnerable repair. Check your kit’s aftercare...
Follow the curing and aftercare times supplied with your kit. Paint that feels dry may not have completed curing. Avoid choosing a washing time based only on how the surf...
Include your vehicle model and paint code so we can help.
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