We are committed to ensuring that your Paint2Fix order reaches you as quickly and efficiently as possible, no matter where you are in the world. That’s why we exclusively use trusted express courier services, such as DHL Express and UPS, to deliver your products safely and promptly.
All orders are carefully prepared and dispatched from our warehouse within a maximum of two business days after your purchase is confirmed. We understand how important speed is when it comes to automotive care, which is why we prioritize fast handling times without compromising packaging quality or product safety.
Once your order has been shipped, the estimated delivery time is between 3 to 5 business days, depending on your location and local courier operations. In most major cities, deliveries often arrive even sooner.
You will receive a shipment tracking number immediately after dispatch, allowing you to monitor your package in real-time and plan accordingly. Should you encounter any delays or need assistance with your delivery, our customer support team is always ready to help.
With Paint2Fix, you don’t just get a high-quality touch-up solution—you get peace of mind knowing your product will arrive quickly and securely, right to your door.
For other questions about shipping, you can send us a message on our contact page.
Refund Policy
At Paint2Fix, customer satisfaction is one of our top priorities. That’s why we offer a 30-day return policy starting from the date your order is delivered to your address.
If you are not completely satisfied with your purchase—whether the product did not meet your expectations, or the color does not perfectly match your vehicle—you can contact us to request a full or partial refund. We understand that every car is unique, and despite our extensive color database, there may occasionally be variations. In such cases, we are more than happy to assist you.
To initiate a return or refund request, simply reach out to our customer support team via email or our contact form within 30 days of receiving your order. Our team will respond promptly with clear instructions on how to proceed. Please make sure that the item is unused and returned with all original components and packaging for the return to be processed successfully.
Once we receive your returned item, we will inspect it and issue your refund to the original method of payment within a few business days. You will be notified via email once your refund has been completed.
We aim to provide a worry-free shopping experience and stand behind the quality and performance of our products. If something isn’t right, we’ll make it right—because your confidence in Paint2Fix means everything to us.
Color Match
If the return period has passed and there is a problem with color matching. Send a photo showing the color you purchased and your car’s color label. The photos you have sent will be reviewed by our production team and a positive or negative decision will be made for the refund.
Contacting us
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to web@paint2fix.com
